Returns & Exchanges
We want you to love your Yaks, but if they aren't quite right, you have 30 days from the date of delivery to return your items for a refund or store credit. Please ensure all items are in their original condition with tags attached and free from any signs of wear.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Method
Select whether you would like a refund to your original payment method, a digital gift card, or a direct exchange for a different size.
- 3.Pack and Label
Carefully pack your items in their original reusable mailer and download your prepaid shipping label provided by the portal.
- 4.Drop It Off
Take your package to your nearest authorized drop-off point; once received at our warehouse, we will process your return within 7-10 working days.